Terms and Conditions of Hire

It is the responsibility of the hirer to ensure that all possible steps are taken to avoid injury to users or damage to the equipment. We reserve the right to refuse hire at any point we feel the following regulations have not been adhered to. If the hirer is in any doubt to the meaning of the following then consult us immediately. The hirer will, during the period of hire, be responsible for the supervision of the equipment, its care, safety from damage however slight of any sort and the behaviour of any person at any age using the equipment.

Cancellation Policy

Bounce4Fun offer a free of charge cancellation option in the event of heavy rain or high winds (24 mph or more) if the booking is outside. To take advantage of this option, you must telephone us no late than 6.00pm the day before the hire date.

For cancellations made 2 weeks or more before the hiring date, Bounce4Fun will retain the non-refunable deposit for loss of booking and you are not required to pay the remaining balance.

For cancellations made in less than 2 weeks before the hiring date, Bounce4Fun will retain the non-refunable deposit for loss of booking and you are subject to 50% of the remaining balance.

If we need to abort setup due to inadequate space for our products, inappropriate surface type, area of setup being inaccesable, area of setup not cleared of debris and mess or adverse weather conditions and you did not cancel the day before then you are required to pay the full amount of the booking to Bounce4Fun.

Bounce4Fun reserve the right to cancel any booking, where there is a potential health & safety risk to the hirer, their guests or the public. We will also not be able to set up in heavy rainfall, snow or winds 24mhp or more.

Delivery Policy

The cost of delivering to a particular area will be revealed when you choose this area. We may be able to deliver outside the areas available on our website. If you are outside of the areas shown on our website, please contact us to see if we can help you out.

If we are unable to provide your delivery due to adverse weather, vehicle failure, illness or any other factor, we will inform you of this at the earliest possible opportunity. Delivery times can be arranged during the booking process.

Please ensure that there is adequate space for our products, that the location our products will be sited is accessible, and that you have cleared the area of mess and debris. We will be unable to provide a refund if we cannot deliver your product due to a lack of space or accessibility or due to an inappropriate location.

Inflatable Terms and Conditions of Use

  • Children inflatables has a age limit of 12. Please ensure no one over this age uses the equipment.
  • No food or drinks or gum to be allowed on or near the inflatable, which will avoid choking and damage. (Please note if the Inflatable is collected in a dirty condition or damaged then the person hiring it will incur a cleaning and, or repairing charge).
  • All footwear, glasses, jewellery, badges MUST be removed before using the inflatable.
  • No face paints, party poppers, streamers, silly string or ink based products to be used either on or near the inflatable.
  • No smoking or cooking equipment near the Bouncy Castle.
  • IMPORTANT climbing, hanging or sitting on walls is DANGEROUS and under no circumstances should this be allowed.
  • A responsible adult must supervise the inflatable at all times. Alcohol or any other substance is forbidden whilst using or supervising the inflatable.
  • Make sure that the inflatable is not overcrowded, and limit numbers according to the age and size of children using it. Try to avoid large and small children from using it at the same time.
  • Prevent Horseplay, please ensure children are not pushing, colliding, fighting or behaving in a manner likely to injure or cause distress to others. Somersaults are strictly forbidden, as these are very dangerous on this type of equipment.
  • If the inflatable is not being used for any part of the day, please switch the blower off at the mains.
  • Do not allow anyone to bounce on the front safety step as a child could easily bounce off the inflatable and get hurt. The step is there to assist users in getting on or off!
  • Do not allow anyone to be on the inflatable during inflation or deflation as this is DANGEROUS.
  • No pets, toys or sharp instruments to be allowed on or near the inflatable.
  • Please ensure that children are not attempting somersaults and are clothed appropriately and that nothing can fall out of their pockets.
  • The inflatable should not be used if it becomes wet on the jumping area. If no shower cover is fitted and in the event of rain, the unit should not be used.
  • In the event of heavy rain, it is strongly recommended that the inflatable is switched off. Any wetness, including bubbling (which is normal) can be dried with a towel.
  • In the event that the blower stops working, please ensure all users get off the inflatable immediately. Check the fuses and make sure the blower tube or deflation tube has not come undone or something has not blown onto and is obstructing the blower. In the event that it overheats, or loses power, switch the blower off at the mains, then switch it back on again 1 or 2 minutes later, and it should restart. If it does not, inform us

Hot Tub Terms and Conditions of Use

  • Please do not use the hot tub during pregnancy.
  • Anyone having an upset tummy in the last 7 days should not use the hot tub as this can spread infection.
  • If you suffer from heart disease, diabetes, low or high blood pressure, or any medical condition, please speak to you Doctor before use.
  • People with skin, ear, genital or other body infections, open sores, or wounds should not use the hot tub because of the possibility of spreading infection.
  • Hot tubs are not suitable for children under the age of five and older children must not be allowed to use the Hot Tub alone. Only children tall enough to stand with their feet on the floor and their head out of the water should be allowed to use the hot tub.
  • Under 16’s should ALWAYS be supervised. There is a major risk of drowning.
  • Parents should warn children not to allow water in their mouths as this may cause illness.
  • The heat of the water speeds up the effects of alcohol and can cause sleepiness, dizziness and unconsciousness.
  • Never use the hot tub while using or after using narcotics/other drugs/excessive alcohol that may cause sleepiness, drowsiness or raise/lower blood pressure.
  • Restrict your time in the Hot Tub to a maximum of 20mins.
  • Shower with soap and water before and after using the hot tub. Showering before use washes away many of the common skin bacteria and removes lotions, deodorants, creams etc which reduce the effectiveness of the spa sanitizer which disinfects the water.
  • Do not immerse your head in the hot tub water.
  • When not in use, make sure the cover is on in order to eliminate the risks for children and pets.
  • At ALL times make sure pets are a safe distance away from the hot tub.
  • Never use the hot tub alone.
  • Don’t use the hot tub immediately after a meal.
  • Avoid entering the hot tub water immediately after exercising as the water temperature can affect the heart rate.
  • Don’t use glass near or in the hot tub.
  • Don’t use the Hot Tub if you have recently had a spray tan as not only will you lose your tan but you will also block the filter.
  • Do not use any electrical appliances near/in the hot tub. This is a MAJOR risk.
  • If any allergic reaction occurs leave the hot tub and rinse off in the shower. If the reaction persists contact your Doctor.
  • Ensure no contaminants ie - bubble bath, alcohol, oils etc are placed in the water as this may upset the chemical balance of the water and can result in allergic reactions.
  • Please DO NOT smoke in OR near the hot tub – this could cause damage.
  • No more than 6 people in the hot tub at any one time.
  • TREATEMENT & CHEMICALS:
    1. We thoroughly clean and sanitize all of our hot tubs between uses.
    2. You are required to check chlorine levels daily before and after each use. Use the test strips provided and add chlorine accordingly. Allow at least 1 hour after dosage before using the hot tub.
    3. Do not allow chlorine to come into contact with your skin, do not ingest and do not inhale.
    4. Please store chlorine in a cool dark place, away from children.
    5. If you have an allergy to chlorine please seek medical advice before using the hot tub.

Gazebo Terms and Conditions of Use

  • The Gazebos we use for hire measure 3M x 3M. They are sufficient to cover the hot Tub and allow room around the Hot Tub to get in and out of the Hot Tub.
  • They have sides which can be used or not dependant on what the hirer requires. They can be removed or added very easily by the hirer. The gazebo frame is steel construction and is “pop up”. It requires a minimum of 2 people to erect or take down.
  • If you hire a gazebo from us there is an additional deposit of £20 required. We will erect the gazebo on delivery but only if the weather is suitable (i.e. very little wind).
  • The gazebo is not a permanent structure and by the very nature of them they can be damaged easily in some weather conditions especially wind. It is the hirer’s responsibility to look after the gazebo and if required to take it down to avoid damage should the weather conditions change to make it unsuitable for the erection of the gazebo.
  • Should the gazebo frame be damaged whilst on hire, the deposit will not be refunded. If the material covering or removable sides of the gazebo are damaged as a result of the weather or misuse the deposit will not be returned.

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4Fun Group Ltd trading as Bounce4Fun

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